Support — Fashionme

We're here to help. Find answers below or get in touch directly.

Using your phone's camera, Fashionme captures your measurements in minutes. No tape measure needed — just follow the in-app instructions in a well-lit space wearing fitted clothing.
Yes. Your biometric data is used solely to power your style recommendations. We never sell your personal data. Read our full Privacy Policy for details.
Subscriptions are managed through your Apple ID or Google Play account settings. You can cancel anytime before your renewal date.
Stylelyme is Fashionme's premium subscription giving you full access to styling tools, colour analysis, and outfit scoring.
New Zealand, Australia, United States, United Kingdom, Canada, Singapore, and the EU.

Still need help? Email us at support@fashionme.ioWe typically respond within 1–2 business days.